Shipping policy
Shipping Policy – TR Tools UK
Thank you for shopping with TR Tools UK! We strive to deliver your orders quickly and efficiently. Please read our shipping policy below for important information about how we handle your orders.
Order Processing Time
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Orders are normally processed within 1-2 business days (Monday to Friday), excluding weekends and UK public holidays.
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During busy periods (such as holidays or sales), order processing may take up to 7 business days.
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Once your order is processed and dispatched, you will receive a confirmation email with tracking details.
Shipping Methods & Delivery Times
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We offer standard shipping across the UK via Royal Mail or a trusted courier service.
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Standard delivery usually takes 2-5 working days after dispatch.
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For urgent orders, please contact us directly to discuss express shipping options.
Shipping Costs
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Shipping costs are calculated at checkout based on your order size and destination within the UK.
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We occasionally offer free shipping promotions—please check our website for current offers.
International Shipping
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Currently, we only ship within the United Kingdom.
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If you are interested in international delivery, please contact us at contact@trtoolsuk.com for a quote and options.
Order Tracking
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Once your order is dispatched, you will receive a tracking number by email to monitor your package.
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If you have any questions or concerns about your shipment, please reach out to our customer service team.
Lost or Damaged Items
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If your order is lost or arrives damaged, please contact us within 7 days of delivery so we can assist with a replacement or refund.
Address Accuracy
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Please ensure your shipping address is correct at checkout. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.
Thank you for choosing TR Tools UK. We appreciate your business and are committed to providing you with the best shopping experience possible.